Director of Behavioural Hub

The Competition & Markets Authority

London, Edinburgh, Cardiff, Belfast or Manchester

Application Deadline
£94,339 - £107,900 pa

Salary: £94,339 - £107,900 pa

Location: London, Edinburgh, Cardiff, Belfast or Manchester

Contract: Permanent

Hours: Full time / Part time / Flexible

In an increasingly digitalised world, it is vital consumer interests are protected. Drawing on economics, data science and behavioural science, the CMA’s Behavioural Hub analyses techniques used by business to influence consumer behaviour. As the complexity of investigations increases, the CMA seeks to appoint a prominent figure within the field of behavioural science to drive forward our research activities and embed behavioural science across the work of the CMA.

The CMA is an exciting organisation to join. The work is both rewarding and intellectually stimulating. What we do makes a real difference. Recent work involves understanding consumers’ browser selections in our Mobile Browsers and Cloud Gaming Market Investigation, outlining how pressure tactics affect consumers in our Online Choice Architecture enforcement work and exploring how behavioural insights can help maximise the impact of the CMA’s communication outreach. The Behavioural Hub will also play a key role in supporting the mission of the new Digital Markets Unit.

As Director of the Behavioural Hub, you will have a prominent, thought-leading role. You will play a pivotal role in achieving the CMA’s purpose by bringing leadership and vision to the Behavioural Hub, leading the development of behavioural support for the Digital Markets Unit, and ensuring the delivery of high-quality behavioural research and input on CMA’s case work, working closely and collaboratively with project teams. You will also play a key role in developing and expanding the team, which we expect to double in size (to at least 10) over the next couple of years to support the emerging responsibilities of the Digital Markets Unit and the increased importance of behavioural input in our consumer enforcement work.

To be considered for this role you will need a PhD or Masters in a relevant behavioural science subject or equivalent experience, with a broad range of practical knowledge. You will also need a deep understanding of existing behavioural literature, with experience of delivering consumer centred research to inform policy. Exceptional skill at analysing and understanding behavioural issues and devising qualitative and quantitative research to build evidence is equally important.

The CMA is seeking to appoint the best qualified candidate for this role and welcomes applications from under-represented groups.

In return the CMA is a hugely diverse, rewarding and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so. We offer generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, our employee assistance programme and flexible working options.

To find out more and to apply, please click on the APPLY button.

Closing date for applications: 20th March 2023.

The CMA are an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

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