Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.
Job Summary
Energy policy touches every aspect of our lives- at home, at work and across society. It underpins economic growth, supports the transition to Net Zero, and ensures consumers are protected. At Ofgem, our policy work plays a central role in shaping a safe, affordable and sustainable energy system for the future.
We are seeking Senior Policy Managers to join our Markets Oversight and Enforcement and Financial Resilience and Control Policy teams. These roles sit at the heart of a significant period of change, following the Government Review of Ofgem, and will contribute to shaping how we regulate and operate over the coming years.
In this role, you will support the development and delivery of policy across complex and high-impact areas. You will contribute to projects linked to legislative and regulatory change, working with colleagues across Ofgem and externally to ensure effective and evidence-based outcomes. This includes analysing policy options, developing recommendations, and supporting stakeholder engagement.
Job Description
You will work collaboratively across teams, including legal, strategy and communications functions, as well as with government departments, industry and consumer groups. The role offers the opportunity to contribute to a wide range of priorities, with flexibility to apply your skills across different projects and areas of work over time.
We are looking for individuals who are comfortable working in a dynamic environment, can manage multiple priorities, and are motivated to contribute to policy that delivers real benefits for consumers and communities. You will be part of a supportive and inclusive team, with opportunities to develop your experience and contribute to meaningful change across the energy sector.
Read on to find out more.
You will work collaboratively across teams, including legal, strategy and communications functions, as well as with government departments, industry and consumer groups. The role offers the opportunity to contribute to a wide range of priorities, with flexibility to apply your skills across different projects and areas of work over time.
We are looking for individuals who are comfortable working in a dynamic environment, can manage multiple priorities, and are motivated to contribute to policy that delivers real benefits for consumers and communities. You will be part of a supportive and inclusive team, with opportunities to develop your experience and contribute to meaningful change across the energy sector.
Person specification
Essential
- Understanding of regulation or regulatory tools, and how these can be used to deliver positive outcomes for consumers. (LEAD)
- Policy Skills: identifying, analysing, and articulating complex problems; working with other professionals (for example analytical, technical, and legal) to develop solutions and options, and presenting policy recommendations that consider the trade-offs, risks, and dependencies to aid effective decision making. (LEAD)
- Understanding consumer journeys and customer experience within a regulated sector.
- Managing delivery: set clear goals and priorities, supports others to solve problems, overcome challenges, seeking feedback and means of continuous improvement.
- Clearly identifies and communicates the relevance, interdependencies and strategic fit of their work to organisational priorities both internally and externally.
- Demonstrably identifies and understands the value/contribution of internal and external partners and effectively creates open, creative, constructive, timely and inclusive engagement
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1000 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
